Zero tolerance Coöperatie City Terminals as per 01/01/2023

Dear customer,

In recent months, as Coöperatie City Terminal, we have been increasingly confronted with excessive and transgressive behaviour by drivers visiting our terminals. The visits take place at one or more of our members namely: Rotterdam Shortsea Terminals, Rail Service Center Rotterdam, Matrans, Mainport Neelevat, Mainport Container Services or Kramer Waalhaven. The behaviour manifests itself in manually pushing open barriers, deliberately driving through closed barriers, ignoring site rules, ignoring instructions from our (security) staff and aggressive behaviour towards our (Security) staff.
On several occasions, we had to seek the help of the police.

Whatever the reason for this behaviour might be, we no longer accept it. The limit has been reached!

Download the complete memo here